Terms and Conditions 

Background 

This agreement applies as between you, the User of this Web Site and The Confederation of Healing Organisations, the owner of this Web Site. Your agreement to comply with and be bound by these terms and conditions is deemed to occur upon your first use of the Web Site. If you do not agree to be bound by these terms and conditions, you should stop using the Web Site immediately.

1. Definitions and Interpretation 

In this Agreement the following terms shall have the following meanings:Content means any text, graphics, images, audio, video, software, data compilations and any other form of information capable of being stored in a computer that appears on or forms part of this Web Site;Cookie means a small text file placed on your computer by The Confederation of Healing Organisations when you visit certain parts of this Web Site. This allows us to identify recurring visitors and to analyse their browsing habits within the Web Site. Where e-commerce facilities are provided, Cookies may be used to store your shopping cart/application;

Data means collectively all information that you submit to the Web Site. This includes, but is not limited to, account details and information submitted using any of our Services or Systems;

Service means collectively any online facilities, tools, services or information that The Confederation of Healing Organisations makes available through the Web Site either now or in the future;

System means any online communications infrastructure that The Confederation of Healing Organisations makes available through the Web Site either now or in the future. This includes, but is not limited to, web-based email,
message boards, live chat facilities and email links;

User / Users means any third party that accesses the Web Site and is not employed by The Confederation of Healing Organisations and acting in the course of their employment; and

Web Site means the website that you are currently using and any sub-domains of this site unless expressly excluded by their own terms and conditions. 

2. Intellectual Property 

2.1  All Content included on the Web Site, unless uploaded by Users, including, but not limited to, text, graphics, logos, icons, images, sound clips, video clips, data compilations, page layout, underlying code and software is the property of The Confederation of Healing Organisations, our affiliates or other relevant third parties.  By continuing to use the Web Site you acknowledge that such material is protected by applicable United Kingdom and International intellectual property and other relevant laws.2.2  Subject to sub-clause 2.3 you may not reproduce, copy, distribute, store or in any other fashion re-use material from the Web Site unless otherwise indicated on the Web Site or unless given express written permission to do so by The Confederation of Healing Organisations.2.3  Material from the Web Site may be re-used without written permission where any of the exceptions detailed in Chapter III of the Copyright Designs and Patents Act 1988 apply.

3. Links to Other Web Sites 

This Web Site may contain links to other sites. Unless expressly stated, these sites are not under the control of The Confederation of Healing Organisations. We assume no responsibility for the content of such web sites and disclaim liability for any and all forms of loss or damage arising out of the use of them. The inclusion of a link to another site on this Web Site does not imply any endorsement of the sites themselves or of those in control of them.

4. Links to this Web Site 

Those wishing to place a link to this Web Site on other sites may do so only to the home page of the site without prior permission. Deep linking (i.e.  links to specific pages within the site) requires the express permission of The Confederation of Healing Organisations. To find out more please contact us by email at web@the-cho.org.uk.

5. Privacy 

Use of the Web Site is also governed by our Privacy Policy, which is incorporated into these terms and conditions by this reference. 

6. Disclaimers 

6.1  The Confederation of Healing Organisations makes no warranty or representation that the Web Site will meet your requirements, that it will be of satisfactory quality, that it will be fit for a particular
purpose, that it will not infringe the rights of third parties, that it will be compatible with all systems, that it will be secure and that all information provided will be accurate. We make no guarantee of any specific results from the use of our Service.6.2  No part of this Web Site is intended to constitute advice and the Content of this Web Site should not be relied upon when making any decisions or taking any action of any kind.

7. Availability of the Web Site 

The Service is provided “as is” and on an “as available” basis.  We give no warranty that the Service will be free of defects and / or faults.  To the maximum extent permitted by law we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information or compatibility.The Confederation of Healing Organisations accepts no liability for any disruption or non-availability of the Web Site resulting from external causes including, but not limited to, ISP equipment failure, host equipment failure, communications network failure, power failure, natural events, acts of war or legal
restrictions and censorship.

8. Limitation of Liability 

8.1  To the maximum extent permitted by law, The Confederation of Healing Organisations accepts no liability for any direct or indirect loss or damage, foreseeable or otherwise, including any indirect, consequential, special or exemplary damages arising from the use of the Web Site or any information contained therein. Users should be aware that they use the Web Site and it’s Content at their own risk.8.2  Nothing in these terms and conditions excludes or restricts The Confederation of Healing Organisations liability for death or personal injury resulting from any negligence or fraud on the part of The Confederation of Healing Organisations.8.3  Every effort has been made to ensure that these terms and conditions adhere strictly with the relevant provisions of the Unfair Contract Terms Act 1977. However, in the event that any of these terms are found to be unlawful, invalid or otherwise unenforceable, that term is to be deemed severed from these terms and conditions and shall not affect the validity and enforceability of the remaining terms and conditions.  This term shall apply only within jurisdictions where a particular term is illegal.

9. No Waiver 

In the event that any party to these Terms and Conditions fails to exercise any right or remedy contained herein, this shall not be construed as a waiver of that right or remedy.

10. Previous Terms and Conditions 

In the event of any conflict between these Terms and Conditions and any prior versions thereof, the provisions of these Terms and Conditions shall prevail unless it is expressly stated otherwise.

11. Notices 

All notices / communications shall be given to us either by post to our Premises (see address above) or by email to admin@the-cho.org.uk.  Such notice will be deemed received 3 days after posting if sent by first class post, the day of sending if the email is received in full on a
business day and on the next business day if the email is sent on a weekend or public holiday.

12. Law and Jurisdiction 

These terms and conditions and the relationship between you and The Confederation of Healing Organisations shall be governed by and construed in accordance with the Law of England and Wales and you agree to submit to the exclusive jurisdiction of the Courts of England and Wales

Privacy Policy

We are committed to safeguarding the privacy of our website visitors and others for whom we hold personal information; this policy sets out how we will treat your personal information.

What information do we collect?

We may collect, store and use the following kinds of personal data:(a) information about your computer and about your visits to and use of this website, such as your IP address, geographical location, browser type and version, referral source, length of visit and page views;(b) information relating to any transactions carried out between you and us on or in relation to this website;

(c) information that you provide to us for the purpose of registering with us including: your name, email, contact number, job title and location;

(d) information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters including: your name, contact number and email address;

(e) your social media identity;

(f) any other information that you provide to us for the purpose of administering membership of the British Register of Complementary Practitioners (BRCP) including name, address/es, email, contact number/s, website, age, job details, training details, insurance details, details of other membership organisations that you may belong to, charity and/or company registration numbers, promotional literature; details of topics/areas of interest to you; your bank details;

(g) job applicants data including name, address, email, contact number, website, age, job details, training details;

(h) any other information that you choose to send to us;

Using your personal data

Personal information submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.We may use your personal information to:(a) administer the website;

(b) improve your browsing experience by personalising the website;

(c) enable your use of the services available on the website;

(d) send you general (non-marketing) commercial communications;

(e) send you email notifications that you have specifically requested;

(f) send to you our marketing communications relating to our business that we think may be of interest to you by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications to be sent by emailing us at: dp@the-cho.org.uk or unsubscribing)

(g) provide third parties with statistical information about our user traffic – but this information will not be used to identify any individual user;

(h) deal with enquiries and complaints made by or about you;

(i)  administer registration with BRCP under the legitimate interest legal basis;

We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.

How long we will keep your personal information

We retain your information for a range of purposes, which determine the period of time for which we need to keep such information. For example (list is not exclusive):

Data	Retention Period
Recorded telephone conversations	28 days from the day of call received
For compliance with legal obligations, for example tax regulations or medico-legal claims against you	10 years from date of last transaction under the legitimate interest legal basis

 

Disclosures

In addition to the disclosures reasonably necessary for the purposes identified elsewhere in this privacy policy, we may disclose information about you:(a) to the extent that we are required to do so by law;(b) in connection with any legal proceedings or prospective legal proceedings;

(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);

Except as provided in this privacy policy, we will not provide your information to third parties.

International data transfers

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.If you are in the European Union, information that you provide may be transferred to countries that do not have data protection laws equivalent to those in force in the European Union. You expressly agree to such transfers.

Security of and access to your personal information

We endeavour to ensure that there are appropriate and proportionate technical and organisational measures to prevent the loss, misuse, alteration, unauthorised disclosure of or access to your personal information.If there is a data breach we have a procedure in place to record and report it. Your information is only accessible by appropriately trained staff, volunteers and contractors, all of whom have signed confidentiality agreements. 

We may also use agencies and/or suppliers to process data on our behalf.  We may also merge or partner with other organisations and in so doing transfer and/or acquire personal data.

We store personal data in relation to administering membership of registration with the BRCP on secure cloud storage via Dropbox, who have signed the EU-US Privacy Shield; you can find Dropbox’s Privacy Notice here: https://www.dropbox.com/privacy

MailChimp is used to send out email newsletters from time to time and have signed the EU-US Privacy Shield.  Their Privacy Notice can be found here: https://mailchimp.com/legal/privacy/

Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

Policy amendments

We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.

Your rights

Where we rely on your consent to use your personal information, you have the right to withdraw that consent at any time. This includes the right to ask us to stop using your personal information for direct marketing purposes or to be unsubscribed from our email list at any time. You also have the following rights:(1) Right to be informed – you have the right to be told how your personal information will be used. This Policy and other policies and statements used on our website and in our communications are intended to provide you with a clear and transparent description of how your personal information may be used.(2) Right of access – you can write to us to ask for confirmation of what information we hold on you and to request a copy of that information. Provided we are satisfied that you are entitled to see the information requested and we have successfully confirmed your identity, we have 30 days to comply.

(3) Right of erasure – you can ask us for your personal information to be deleted from our records. In many cases we would propose to suppress further communications with you, rather than delete it due to legitimate interest as already described.

(4) Right of rectification – if you believe our records of your personal information are inaccurate, you have the right to ask for those records to be updated.

(5) Right to restrict processing – you have the right to ask for processing of your personal data to be restricted if there is disagreement about its accuracy or legitimate usage.

(6) Right to data portability – to the extent required by the General Data Protection Regulation where we are processing your personal information (i) under your consent, (ii) because such processing is necessary for the performance of a contract to which you are party or to take steps at your request prior to entering into a contact or (iii) by automated means, you may ask us to provide it to you – or another service provider – in a machine-readable format.

To exercise these rights, please get in touch via email to dp@the-cho.org.uk or by post to: Data Protection, BRCP, PO Box 122, Wellington, TA21 1BX and we will provide you with a Data Subject Access Request form explaining how to provide evidence of your identity that we may disclose the information requested.

You are further entitled to make a complaint about us or the way we have processed your data to the Information Commissioner’s Office (ICO).  For further information on how to exercise this right, please see the guidance at:https://ico.org.uk/for-the-public/personal-information

The contact details of the ICO can be found here:https://ico.org.uk/global/contact-us/

Third party websites

The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated by the means mentioned under the Your rights section above.

Contact

If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to:dp@the-cho.org.uk